A test of an automated voice assistant for training enquiries. Built by TOM SHAW for evaluation — it is not yet an official VRA Rescue NSW service.
If this is an emergency, close this page and call Triple Zero (000).
This assistant cannot help with an incident and cannot reach anyone who can.
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Tap the button in the bottom-right corner to start talking. You will be asked for microphone permission. You can also type instead of speaking.
What it can help with
How training is organised across VRA Rescue NSW, and who is responsible for what
The general pathway to becoming a trainer or assessor, including Certificate IV in Training and Assessment
What the Train the Trainer program is for
How course accreditation and certificates flow through NSW Rural Fire Service
Who to contact about a specific problem — this is what it is best at
What it cannot do
It cannot look up your records. It has no access to member details, training records, certification status, course rosters or bookings.
It will not tell you whether you are current or qualified — it will tell you who can.
It does not know course dates, venues, costs or prerequisites.
That is deliberate. Being told you are “probably fine” when you are not could put an
uncertified operator on a job, so the assistant is built to say “I can’t see that —
here is who can” rather than guess.
Before you speak to it
Conversations are processed by ElevenLabs, a third-party service outside Australia, to turn
speech into text and back again. Audio is not retained. Transcripts are kept for up to
30 days for testing and then deleted along with any personal information in them.
Please do not give it your address, membership number, medical details or anyone else’s
personal information — it does not need them and cannot use them.
This is a prototype under evaluation; do not rely on it for anything operational.